Required Receptionist - Bangalore

Key Responsibilities

Front Desk Operations

• Greet and welcome guests and visitors in a professional and courteous manner.
• Direct visitors to the appropriate person or department.
• Maintain visitor logbooks, issue visitor badges, and ensure compliance with office security procedures.
• Maintain the appearance of the front desk and reception area, ensuring it is clean and organized.

Telephone and Communication Management

• Answer, screen, and forward incoming phone calls promptly and efficiently.
• Provide basic and accurate information in person and via phone/email.
• Take detailed messages and ensure timely delivery to relevant team members.
• Monitor general inquiry email inbox and route emails to appropriate departments.

Administrative Support

• Schedule appointments, meetings, and conference room bookings as requested.
• Receive, sort, and distribute daily mail and courier deliveries.
• Assist with outgoing mail, courier coordination, and office document dispatch.
• Perform clerical duties such as photocopying, scanning, filing, and data entry.

Office Coordination

• Assist with managing office supplies inventory and placing orders when required.
• Coordinate with housekeeping or facilities teams to maintain office hygiene and comfort.
• Support HR, Admin, or other departments in planning internal events, interviews, or meetings.
• Maintain and update internal directories and contact lists.

Customer Service and Representation

• Act as the initial representative of the company and ensure every interaction reflects a high standard of customer service.
• Handle minor customer concerns or complaints at the reception level and escalate where necessary.
• Build a rapport with clients and visitors to enhance their experience with the company.