Telecalling Executive - Education Loan

Job Title:& Telecalling Executive - Education Loan& Employment Type:& Full-time & Job Summary: We are looking for enthusiastic individuals to join our& Education Loan (EL) Telecalling Team. As a Telecalling Executive, you will be responsible for reaching out to potential students who want to travel abroad for higher studies and assisting them in availing education loans. & & Key Responsibilities:

• Lead Generation: Make telephonic calls to prospective students/parents for education loan services.
• Product knowledge: Explain loan products, eligibility criteria, and documentation requirements.
• Data Management& Follow up: Handle inbound queries regarding education loans and follow up on potential leads and ensure timely loan processing and maintain accurate records of interactions and leads in the CRM system.
• Cross-Selling Products: Educate and advise students on the benefits of additional financial products such as credit cards and checking accounts to support their overseas education journey.
• Customer Relationship: Coordinate with internal teams for loan approvals and documentation and maintain strong relationships with students to enhance customer trust and satisfaction, ensuring long-term loyalty.

& Key Skills Required:

• Excellent verbal and written communication skills in English and Hindi (additional regional language is a plus).
• Basic computer knowledge (MS Office Knowledge is referred)

& Eligibility:

• Qualification:& Any graduate
• Experience:& Freshers are welcome; prior experience in telecalling, customer support, or sales, marketing, business development or finance is an advantage.
• Immediate joining preferred

Selection Process:

• 1-& HR Interview
• 2 rounds of Business interview which may include an aptitude test

& For more details, please visit our website&
Job Profile : Telecalling Executive - Education Loan
Industry : BPO