Optimise Your Voice Process Future Come Work with Us

Optimise Your Voice Process Future Come Work with Us Job Description Benefits: Competitive Hourly Wage and Potential Overtime Pay Stable and Safe Work Environment Potential for Career Advancement Responsibilities: Manage a large number of incoming and/or outgoing client calls in a professional and effective manner. Recognise consumer questions, give correct information, and handle problems in a timely, considerate manner. Report complicated problems or unanswered questions to the proper managers or departments. Reach or surpass key performance indicators (KPIs) for resolution rates, customer happiness, and call handling time. To improve the overall customer experience, offer input on process enhancements and typical customer problems. Respect company guidelines, moral principles, and laws pertaining to data protection. Educational Qualification: 8th, 10th, 12th or Above Experience: 3+ yrs Salary: Based on Previous work Experience Apply Now through our HR Team HR - Preetha