Semi Voice Process Executive Connect and Assist Clients

Semi Voice Process Executive Connect and Assist Clients Job Description Responsibilities: Answer consumer questions and address problems via utilising chat, email, and phone calls. Give prompt, accurate information about goods, services, and account information. Precisely record every client interaction and resolution in the business's database. Adapt to the communication channel as necessary while managing incoming and outgoing communications. Prioritise and oversee several client engagements at once, making sure that prompt responses are provided. Skills: Excellent analytical and problem-solving skills, with an emphasis on effective issue resolution. the capacity to efficiently prioritise and multitask in a hectic setting. strong empathy and listening abilities, as well as the capacity to recognise and meet the needs of customers. the capacity to maintain composure and professionalism under duress, particularly while dealing with difficult customers. Role: Semi Voice Process Executive Experience: 1 to 6 yrs Qualification: Any Basic Degree Salary: Based on Previous work Experience Location: Chennai No of Vacancies: 8 Vacancies Submit your Resumes Now to our HR HR - Preetha