Executive - Customer Support - Consumer Durbales (1-5 Yrs) Delhi (After-Sales/Customer Service)

Job description :- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications.- Follow up to ensure that appropriate actions were taken on customers requests.- Refer unresolved customer grievances or special requests to designated departments for further investigation.- Good communications skills- Ability to listen and active problem-solving skills- Good interpersonal skills (ref:updazz.com)

Payroll Type : Permanent