Trainee Product Technical Analyst

Negotiable

by Freshersworld
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Job Specifications

Employment Type Full time jobs

Job Description

Zycus& is looking to& hire BE / MBA 2023 24& graduates as& Trainee Product Technical Analyst& and is organizing a Walk-In drive on& 5th April, 2025& at our office in& Mumbai, Seepz, Andheri East. In this role, you will be part of a US Delivery Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.
As a Trainee Product Technical Analyst at Zycus, you will:

Serve as Trainee Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
& Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
& Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
Evaluate and suggest innovative solutions and workarounds for customer requirements
Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer s business needs.

Job Requirement&

Education:& MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT
Experience Level:& 0-1 years
Strong written and verbal communication skills
Willingness to work& 247 & shifts& .
Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
Ability to collaborate with various internal and external stakeholders
Ability to learn, execute and excel. Multitask and work with priorities

Salary Range:& INR 4,50,000 to INR 5,50,000

Walk In Drive Date: Saturday 05th April, 2025Time:& 10:000 AM to 4:00 PM

Note:

1. Candidates need to apply for the job online before the Walk-in&

2. Carry your resume, 1 color passport size photograph and Aadhar Card copy along with the original3. Our office is in a high-security zone, and you will need a gatepass therefore candidates are requested to email& below documents in advance for gate pass Entry: SEEPZ, Gate no -3

Documents for gate pass

1. Copy of Aadhar Card

2. Passport Size Photographs

3. Contact Number

4. Email Address

Five Reasons Why You Should Join Zycus
1.& Industry Recognized Leader:& Zycus is recognized by Gartner (world s leading market research analyst) as a & Leader in Procurement Software Suites. Zycus is also recognized as a& Customer First Organization& by Gartner. & Zycus 's Procure to Pay Suite Scores 4.5 out of 5 ratings in Gartner Peer Insights for Procure-to-Pay Suites.

2.& Pioneer in Cognitive Procurement:& Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises

3.& Fast Growing:& Growing Region at the rate of 30% Y-o-Y

4.& Global Enterprise Customers:& Work with Large Enterprise Customers globally to drive Complex Global Implementation on the value framework of Zycus

5. AI Product Suite:& Steer next gen cognitive product suite offering

Job Profile : Trainee Product Technical Analyst
Industry : MBA, bsc-bca-bbm, management

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