Required Telecaller - Mumbai

Job Overview

We are looking for a Telecaller to make outbound and inbound calls, engage with customers, promote products/services, and handle inquiries professionally. The ideal candidate should have good communication skills, a persuasive attitude, and the ability to handle customer queries effectively .

>Answer questions to understand customer requirements and close sales.

>Update customer information in the database.

>Take and process order in an accurate manner.

>Keep records of calls, sales & note useful information.

>Patience and ability to stay calm under pressure.

>Ability to learn about the products and services

>Cool- tempered & able to handle rejection.

>Outstanding negotiable skills with the ability to resolve issues.

>Provide information about our Ayurvedic products and services

>Guide customers towards suitable products for their well-being

>Maintain accurate records of customer interactions for future reference

>Asking questions to the customer and understanding their specifications.

>Suggesting solutions based on customer s needs and requirements.

>Resolving queries and issues related to the products and services.