Customer Relationship Manager

My Mudra Fincorp Ltd. Opening for Customer Relationship Manager for All District/City of Odisha. Designation Customer Relationship Manager (Female) Qualification Any Graduate. Location - All District/City of Odisha Experience Experience in Field Banking, Loan Sales , Insurance or finance will be an added advantage. Age 21 to 29 yrs(Female Only) Reporting to BDM Salary- Rs.12200- Rs. 18400 Incentives and Bonus

Key Responsibilities

1 Client Relationship Management

Build and maintain long-term relationships with customers .
Understand clients financial goals and recommend suitable products (loans, insurance, mutual funds, etc.).
Provide excellent after-sales service to enhance customer loyalty.
Handle customer queries, complaints, and requests professionally .

2 Sales & Business Development

Cross-sell and upsell banking, loan, and insurance products based on customer needs.
Generate new business leads through networking, referrals, and cold calling .
Meet and exceed sales targets for financial products .
Conduct financial needs assessments and offer tailored solutions .

3 Product Knowledge & Compliance

Stay updated with banking & financial regulations, market trends, and competitors products .
Educate customers about the features, benefits, and risks of financial products .
Ensure adherence to banking and financial compliance guidelines .

4 Customer Retention & Engagement

Develop and implement customer engagement programs .
Organize financial literacy sessions and awareness programs .
Follow up with clients for renewals, repayments, and policy updates .
Job Profile : Customer Relationship Manager
Industry : bsc-bca-bbm, Bank, finance