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Zenfinet - Team Lead - Customer Service - Voice Process (5-10 Yrs) Navi Mumbai (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
Team Leader- Customer service Voice - Graduates- 24/7 shifts with 1 rotational off- On paper, 2 years experience as a Team Leader and, over all, 5 years experience should be there.- The candidate should be from the customer service voice domain.- Excellent at communication.
-Should be well versed in his or her KRAs as Team Leader.(Attrition, Shrinkage, SLA, CSCAT, AHT, Team and stakeholder management, Inbound customer service experience) Mentoring team to help them achieve individual and team objectives.Rounds of interviews: L1 Virtual, L2 F2F and Client VirtualIf interested, Kindly share resume (ref:updazz.com)

Payroll Type : Permanent
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About Employer
Updazz.com (Registered since July-2017)
ZENFINET SOLUTIONSOPC PVT LTD
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