Manager - Customer Relationship - Real Estate (5-7 Yrs) Bangalore (Sales Management)

- Checking of Client s file received from Sales - for proper documentation, payment schedules, sources and approvals.- Logging the file in ERP to ensure the timelines and correctness.- Preparing Booking receipt & Demand Letters as per the construction progress and sending to customers.- Execution & Checking of Client agreements before the same is dispatched to Client.- Coordinating with banking/ finance team to upload any new payment schedules whenever a new scheme is launched.- Getting these payment schedules approved by senior management.- Getting the taxation and payment schedule uploaded in co-ordination with Finance & ERP team.- Co-ordinating with Legal team/Land acquisition team for the agreements and giving inputs in the final draft.- Co-ordinating with the technical team for projects area statement/uds and specifications, Inventory and pricing upload in the ERP.- Handling & Speaking to clients in escalated cases.- Publishing Monthly Sales MIS to Senior management- Responsible for timeline set for getting agreement dispatched and demand raise on time.- Agreements Executions, responsible for post bookings for answering customer queries.- Achieving financial targets of collections.- Sending Payment reminder mails before due date and after due date along with interest calculation- Coordinating with accounts department for payments &Confirming project name & apartment details for the online payments- Coordinating with legal department, keeping the customers up to date about the progress of the projects.- Maintaining & updating customer database in ERP system Oracle software &Ramco.- Preparing Booking receipt & Demand Letters as per the construction progress and sending to customers.- Coordinating with the technical department (Site) to ensure smooth handing over.- Create and maintain recurring reports, databases and other tools for timely distribution to internal teams.- Collaborate with Sales Co-ordinator to provide accurate and insightful data.- Preparing of clients Allotment letters, Purchase of Land letters, Receipts.- Preparing of Sale Agreements & Sale Deeds.- Preparing of Bank Letters (Allotment Letter/Demand letter/NOC) for loan purpose.- Interact with clients till the registration formalities will complete.- Maintain project-related records, including contracts and work orders- Interacting with customers and ensuring that customers are satisfied with business.- Explain customers who visit office/Site and give presentation on USPs of Ongoing and upcoming Projects.- Resolve Clients queries and complaints.- Interact with customers through E-mail, phone call/SMS to remind payments.- Finding various new businesses opening & arranging promotional programs to get business.- Convert Lead/ Prospect into a Customer for the Company. (ref:updazz.com)

Payroll Type : Permanent