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Receptionist - Front Desk

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Welcoming patients on the mobile and in-person and answering patient inquires
Scheduling appointments for patients
Taking payments from patients
Arranging calls to respective departments
Billings
Maintaining the reception area
Keeping office records up to date
Handling OPD & OT cash
Helping in Mediclaim & Cashless
Taking feedbacks from patients
Preparing Patients bill and Discharge
Managing In put & out put records
End of the day Sending email of payment collection

Key Responsibilities

Patient Handling & Front Desk Management
  • Greet and assist patients in a professional and friendly manner .
  • Manage patient appointments and walk-ins efficiently.
  • Answer phone calls and provide information regarding doctor availability, services, and clinic timings .
Administrative & Billing Support
  • Maintain patient records and update details in the clinic 's database.
  • Handle billing, payments, and insurance documentation .
  • Assist in managing medical reports, prescriptions, and follow-up appointments .
Coordination & Office Management
  • Coordinate with doctors, nurses, and other staff members to ensure smooth workflow.
  • Maintain cleanliness and organization of the reception area .
  • Handle courier services, emails, and other administrative tasks as required.

Job Profile : Receptionist - Front Desk
Industry : Diploma, office-assistant, female
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About Employer
Freshersworld (Registered since June-2017)
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