Duty Manager - Front Office (5-10 Yrs) Goa (After-Sales/Customer Service)

Job Description-1) Overseeing daily front office operations2) Assist in supervising the front desk function3) Routinely check-in / out Guest, answer phones, take reservations, and assist staff4) Complete opening and closing shift duties and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow up5) Respond to guest complaints / requests.6) make appropriate service recovery gestures in accordance with established guidelines7) Perform other duties as assigned which may include guest room tours, concierge services, special guest requests. (ref:updazz.com)

Payroll Type : Permanent