Executive - Telecalling (0-1 Yrs) Bangalore (Telesales/Inside Sales/BPO)

Key Responsibilities:- Handle inbound and outbound customer calls in a professional manner.- Assist customers with inquiries, complaints, and service requests.- Resolve customer issues by providing accurate solutions and escalating when necessary.- Maintain a high level of customer satisfaction by delivering excellent service.- Follow scripts, guidelines, and compliance procedures.- Keep records of customer interactions and update CRM software.- Meet key performance indicators (KPIs) such as call handling time, accuracy, and quality scores.- Work in a team environment and collaborate with different departments. (ref:updazz.com)

Payroll Type : Permanent