Required Customer Representative - Jaipur

Job Summary: We are looking for a dynamic and customer-focused Customer Representative with excellent written and verbal communication skills in English . This role is ideal for freshers who are eager to learn, communicate effectively, and provide exceptional customer service. Key Responsibilities:

• Respond to customer inquiries via email, chat, and phone in a professional manner.
• Provide accurate information and resolve customer concerns efficiently.
• Maintain a positive and empathetic attitude toward customers.
• Document and track customer interactions and feedback.
• Collaborate with internal teams to ensure customer satisfaction.
• Build and maintain positive customer relationships .
• Collect customer feedback to improve services.
• Promote relevant products, offers, and loyalty programs .
• Ensure data accuracy and compliance with company guidelines .

Requirements:

• Strong written and verbal communication skills in English .
• Ability to handle customer queries with patience and professionalism.
• Basic computer knowledge and familiarity with customer service tools.
• Problem-solving skills and a proactive approach to addressing issues.
• A team player with a willingness to learn and grow.

Job Profile : Customer Representative
Industry : Diploma, tech-support