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Food Delivery Boy

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Job Title: Food Delivery Boy (Delivery Driver/Ride-Share Driver)

Key Responsibilities:

Delivery of Food Orders:
Pick up food from assigned restaurants and deliver to customers ' locations in a timely manner.
Ensure that the food is safely transported and remains in good condition during transit.

Customer Service:
Interact with customers professionally, ensuring a positive experience.
Address any customer inquiries or issues related to the delivery.

Route Planning and Navigation:
Plan and follow efficient routes to minimize delivery time and fuel consumption.
Use GPS or route planning apps to ensure timely deliveries.

Payment Collection (if required):
Collect payment for orders if the service is not prepaid, and provide receipts.

Timeliness:
Ensure all deliveries are made within the stipulated time frame.
Communicate with customers if there are delays or issues with the order.

Adherence to Safety Standards:
Follow all traffic laws and regulations while driving or riding.
Ensure the delivery vehicle (car, bike, etc.) is in good working condition and complies with safety regulations.

Order Management:
Confirm food orders and check that all items are packed correctly before leaving the restaurant.
Ensure that the delivery is made to the correct address.

Maintaining Equipment:
Maintain the vehicle (bike, scooter, or car) in good condition, including fueling, regular checks, and reporting any issues.
Keep the delivery bag clean and hygienic.

Handling Payments and Tips:
Handle cash, mobile payments, or online payment systems, as per company requirements.
Collect tips if offered by customers.

Compliance:
Follow company policies, delivery protocols, and health & safety guidelines.
Report any issues or concerns to the supervisor or manager.

Required Skills and Qualifications:

Basic Requirements:
Must be of legal driving age and hold a valid driver s license or relevant permit.
For motorcycle/bike delivery, a valid motorcycle license is required.

Knowledge and Skills:
Basic knowledge of traffic laws, routes, and locations.
Good communication skills, including the ability to use the company s mobile app for order management.
Ability to handle money (if cash transactions are involved).Physical Fitness:
Ability to carry or handle food deliveries, sometimes in high-demand areas.
Ability to work in different weather conditions (rain, heat, cold).

Experience:
Previous experience in delivery or customer service is a plus.
Familiarity with GPS and route planning tools is helpful.

Working Conditions:
Flexible working hours, but some companies may require availability during peak hours (lunch/dinner times).
The job involves working outdoors, and drivers may need to deal with traffic, weather conditions, and long hours on the road.

Preferred Attributes:
Reliability and punctuality.
Friendly and polite demeanor.
Ability to multitask and adapt quickly to new situations.

Job Profile : Food Delivery Boy
Industry : Others
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About Employer
Freshersworld (Registered since June-2017)
Swiggy Limited
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