Required Account Manager - Kolkata

Job Summary: We are seeking a dynamic and results-driven Account Manager to join our team. The Account Manager will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and driving business growth. This role involves managing client accounts, identifying opportunities for upselling or cross-selling, and collaborating with internal teams to deliver exceptional customer experiences. Key Responsibilities:

• Client Relationship Management:
  • Develop and maintain strong relationships with key clients.
  • Act as the primary point of contact for client inquiries and concerns.
  • Understand client needs and provide tailored solutions.
• Account Growth & Retention:
  • Identify opportunities for upselling and cross-selling products or services.
  • Ensure client satisfaction to drive renewals and long-term partnerships.
  • Track account performance and provide reports on key metrics.
• Coordination & Collaboration:
  • Work closely with internal teams to deliver solutions.
  • Communicate client feedback to improve products and services.
  • Coordinate with finance for billing and contract management.
• Sales & Business Development:
  • Develop strategies to meet revenue and retention targets.
  • Generate leads and referrals from existing accounts.
  • Stay updated on industry trends and competitor activities.

Qualifications & Skills:

• Bachelor 's degree in Business Administration, Marketing, Sales, or a related field.
• Proven experience in account management, sales, or customer service.
• Strong communication, negotiation, and problem-solving skills.
• Ability to build rapport and maintain long-term client relationships.
• Proficiency in CRM software and Microsoft Office Suite.
• Excellent organizational skills with attention to detail.
• Ability to work independently and as part of a team.

If you are a motivated professional with a passion for client success, we encourage you to apply and be a part of our growing team!
Job Profile : Account Manager
Industry : Internship, MBA, Walkin, sales-and-marketing, work-from-home