KYC And Brand Promotion Executive

Position Overview:

We are looking for a KYC and Brand Promotion Executive to assist customers in completing the Know Your Customer (KYC) process while actively promoting high-value brands. The ideal candidate should have good communication skills, customer handling experience, and the ability to explain the benefits of the brand to potential customers .

Key Responsibilities:

1. Customer KYC Assistance

• Guide customers through the KYC process , ensuring all documents are submitted correctly.
• Verify and validate customer identity as per company and regulatory guidelines .
• Resolve customer queries related to KYC and documentation.

2. Brand Promotion

• Promote high-value brands and explain their features, benefits, and offers to customers.
• Encourage more customers to engage with and sign up for the brand s services.
• Conduct field visits, digital outreach, or face-to-face interactions for promotion.

3. Customer Engagement & Support

• Build strong customer relationships by providing seamless assistance.
• Address and resolve any customer doubts or concerns about KYC or the brand.
• Maintain records of customer interactions and KYC completions .

4. Compliance & Reporting

• Ensure all KYC processes comply with company policies and regulatory requirements .
• Maintain proper documentation and submit regular reports on KYC completions and brand promotion progress .