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Technical Support Executive

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by Freshersworld
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Job Specifications
Employment Type Internship/Projects
Job Description
Profile Details
1. Profile: Technical Support Executive
2. Office Timings: 09:30 AM - 06:30 PM
3. Job Location: Jaipur (On-Site)
4. Working Days: 5 Days (Monday-Friday)
5. Work Mode: On-Site
6. Probation Period: 6 Months
7. Stipend Range: Rs. 10000 to Rs. 15000 (Based on Interview)
8. Compulsory: Technical Background: BCA, MCA, B.Tech (CS), M.Tech (CS)
Roles and Responsibilities
1. Assist customers by understanding their needs and providing accurate information.
2. Guide customers through step-by-step solutions to resolve their technical issues.
3. Offer training and demonstrations to end-users on product functionality and best practices.
4. Work with development, quality assurance, and IT teams to resolve complex issues.
5. Provide regular reports on recurring issues, response times, and customer satisfaction metrics.

Points to Note:
1. Candidates must demonstrate fluency in English communication.
2. Candidates should only apply if they are genuinely interested in advancing their careers in the fields of Business Development Executive (BDE) or Technical Support.

Job Profile : Technical Support Executive
Industry : Internship, tech-support
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About Employer
Freshersworld (Registered since June-2017)
Orufy Technologies Pvt Ltd
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