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Zone By The Park - Associate - Front Office (0-5 Yrs) Coimbatore (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
A Front Office Associate is responsible for ensuring a smooth and welcoming experience for guests from check-in to check-out.- They handle guest registrations, process payments, and manage room reservations, ensuring accurate entries in the hotel s Property Management System (PMS).
-Additionally, they respond to guest inquiries, provide information about hotel services and local attractions, and resolve any complaints or issues in a courteous and efficient manner.
-They also assist in room assignments, distribute room keys, and maintain up-to-date records of guest stays.
-Overall, they play a key role in delivering excellent customer service, creating a positive and seamless guest experience with knowledge in IDS (ref:updazz.com)

Payroll Type : Permanent
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About Employer
Updazz.com (Registered since July-2017)
ZONE BY THE PARK COIMBATORE
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