Required Receptionist - Gurgaon

Job Overview

We are looking for a friendly and organized Receptionist to manage front desk operations at our dental clinic . The ideal candidate will be the first point of contact for patients, handling appointments, inquiries, and administrative tasks while ensuring a smooth and welcoming experience.

Key Responsibilities

Front Desk Management

• Greet and assist patients, visitors, and vendors warmly.
• Answer phone calls, emails, and messages professionally.
• Provide information about dental services, procedures, and pricing .

Appointment Scheduling & Patient Coordination

• Schedule, confirm, and reschedule patient appointments .
• Maintain appointment logs and patient records using clinic software.
• Coordinate with dentists and hygienists to manage daily schedules efficiently.
• Remind patients about upcoming appointments to reduce no-shows.

Billing & Payments

• Handle billing, invoices, and insurance claims .
• Process payments (cash, card, online) and issue receipts.
• Assist patients with insurance verification and paperwork .

Administrative & Record Management

• Maintain and update patient records and medical histories securely.
• Ensure compliance with healthcare and confidentiality regulations .
• Order and manage office supplies, forms, and brochures .

Clinic Cleanliness & Patient Comfort

• Keep the reception area neat and organized .
• Offer assistance to patients with special needs or anxiety .
• Ensure a calm and welcoming atmosphere in the clinic.

Skills & Qualifications

Technical Skills

• Proficiency in clinic management software (Dentrix, EagleSoft, etc.) .
• Basic knowledge of dental procedures, terminology, and insurance processing .
• Ability to handle billing and payment processing systems .

Soft Skills

• Excellent communication and interpersonal skills .
• Empathetic and patient-friendly attitude .
• Strong multitasking and organizational abilities .
• Ability to handle stressful situations professionally .

Educational & Experience Requirements

• High school diploma (10 2) or associate s degree .
• Minimum experience in front desk, reception, or healthcare settings (preferred).
• Previous experience in a dental or medical office is a plus.