Digital Operation Manager (5-8 Yrs) Delhi (Online/Digital Marketing)

Job Description: Digital Operations ManagerLocation: New DelhiExperience: 5 yearsJob Summary:We are seeking a highly skilled and experienced Digital Operations Manager to oversee and manage our digital operations, ensuring seamless execution of tasks across various digital platforms. The ideal candidate will have a strong background in digital management, including domain management, website maintenance, social media management, and digital marketing. The role requires excellent organizational skills, attention to detail, and the ability to lead a team effectively.Key Responsibilities:1. Domain & Website Management- Ensure timely domain renewals and manage DNS settings through platforms like GoDaddy.- Conduct regular website audits using tools like Google Analytics and GTMetrix to ensure optimal performance.- Coordinate with the development team to resolve bugs and implement updates.- Oversee weekly website backups and content updates (blogs, events, etc.).2. Social Media Management- Develop and execute a monthly content calendar for social media platforms.- Create engaging posts using tools like Canva/Photoshop and schedule them via Buffer/Hootsuite.- Monitor and engage with followers, ensuring timely responses within 24 hours.3. Digital Marketing & Ad Campaigns- Manage email marketing campaigns using Mailchimp, including template design, audience segmentation, and performance tracking.- Oversee digital ad campaigns on platforms like Google Ads and Facebook Ads, optimizing for CTR and CPC.- Collaborate with the design team to develop ad creatives and report on campaign performance monthly.4. Event Management & Ticketing- Set up and manage event registrations and ticketing on platforms like Luma and Townscript.- Coordinate with event managers to create event descriptions and ensure smooth event execution.- Manage community-driven events on Nas.io, including post-event feedback collection and reporting.5. Database & Tools Management- Oversee the maintenance of old databases, ensuring GDPR compliance and regular backups.- Manage new database setups using tools like Airtable, ensuring data accuracy and structured formats.- Organize and maintain shared files on Google Drive, assigning appropriate access permissions.- Utilize Airtable and Slack for project workflow management and team communication.6. Team Leadership & Collaboration- Lead and mentor a team of digital operations specialists, ensuring deadlines are met and tasks are executed efficiently.- Conduct weekly status meetings to review project progress and address any challenges.- Collaborate with cross-functional teams, including marketing, design, and development, to ensure alignment on digital initiatives. (ref:updazz.com)

Payroll Type : Permanent