International Customer Service Role (1-5 Yrs) Mumbai (After-Sales/Customer Service)

- Attractive Salary & Benefits- A role that offers a breadth of learning opportunities- Perks: Unlimited Incentives, cab facilityOur client transforms the way businesses approach human resources. As a trusted HR service provider, our client specialize in delivering customized solutions that help organizations achieve their strategic goals.The Job:You will be responsible for :- Handling calls in a professional manner.- Resolving customer inquiries and requests and ensuring strong customer satisfaction.- Working with various internal teams to ensure prompt and accurate order processing and delivery.- Escalating customer feedback as required.Ideal Candidate:- (US Voice Process)- Location: Wagle Estate, Thane- Experience:- Minimum 1 year in International Process (US, UK, Australia process preferred)- Employment Type:- Full-time, Immediate joiners preferred- Work Schedule:- Night Shift, 5 days a weekRequirements:- Minimum 1 year of experience in a similar role within an international process (US, UK, Australia).- Excellent communication skills in English (both verbal and written).- Ability to work night shifts and weekends as needed.- Strong problem-solving skills and ability to multi-task in a fast-paced environment.Preferred Skills:- Experience in US sales, customer service, retentions, collections, or medical billing. (ref:updazz.com)

Payroll Type : Permanent