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Customer Service Specialist

Negotiable
by Freshersworld
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Job Specifications
Employment Type Part time jobs
Job Description
We are looking for a Customer Service Specialist to ensure our users have a seamless and positive experience with Mindverse AI. You will handle inquiries, provide product support, and play a key role in enhancing user satisfaction across various channels.

What You ll Do:
  • Provide Excellent Support: Respond to user inquiries and resolve issues related to our AI product in a timely and professional manner.
  • Build User Feedback Loop: Gather insights from customers to inform product improvements and ensure their needs are met.
Requirements:
  • Exceptional communication and interpersonal skills.
  • Ability to work in a fast-paced, remote environment and manage multiple cases.
  • A passion for AI and helping users succeed.
Why Join Us?
  • Work remotely from anywhere
  • Be part of a supportive team at a high-growth startup
  • Competitive salary with potential for career advancement
Job Summary:
A Customer Service Specialist is responsible for providing exceptional service to customers, addressing their inquiries, resolving issues, and ensuring overall satisfaction with the company s products or services. This role involves working closely with customers, responding to their concerns via various communication channels (phone, email, chat, etc.), and maintaining accurate records of customer interactions. The goal is to ensure a positive customer experience, enhance customer loyalty, and uphold the company s reputation for quality service

We are focused on training a thought partner based on your own memories. Join us and be part of our exciting global expansion!

Job Profile : Customer Service Specialist
Industry : bsc-bca-bbm, tech-support
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About Employer
Freshersworld (Registered since June-2017)
Mindverse AI
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