WE HAVE URGENT OPENING FOR BPO VOICE PROCESS

DEAR CANDIDATES YOU ARE INVITED FOR AN INTERVIEW AT SPANCORE TECHNOLOGY. WE HAVE URGENT OPENING IN BPO VOICE PROCESS& HERE BELOW THE DETAILS: JOB LOCATION: GANDHIPURAM, COIMBATORE. EXPERIENCE: 0 TO 5 YRS. QUAL: 10th, 12th, dip, ANY UG/PG. CANDIDATE: MALE/FEMALE. & JOB DESCRIPTION: BPO VOICE PROCESS PROCESS: DOMESTIC TAMIL VOICE PROCESS AND INTERNATIONAL VOICE PROCESS. SALARY: 12k to 15k & Job Summary: A BPO Voice Process handles customer service and support over the phone for business process outsourcing (BPO) companies. The primary responsibility is to communicate with customers or clients, address their inquiries, resolve issues, and provide information regarding products or services. This role typically requires excellent communication skills, a customer-centric attitude, and the ability to handle various customer concerns in a professional and efficient manner. Key Competencies: Communication Skills: Excellent verbal communication skills with the ability to articulate clearly and concisely, ensuring that customers understand the information being provided. Problem-Solving: Strong ability to assess customer issues and find effective solutions quickly, ensuring high levels of customer satisfaction. Customer-Centric Approach: Empathy, patience, and a focus on delivering positive customer experiences. Multitasking: Ability to handle multiple calls or tasks simultaneously while maintaining attention to detail and quality service. Time Management: Managing time effectively to handle a high volume of calls and meet performance targets. Teamwork: Collaborative mindset, working well within a team to achieve collective goals. Adaptability: Ability to remain flexible and adapt to changes in processes, technologies, or customer needs.
Job Profile : WE HAVE URGENT OPENING FOR BPO VOICE PROCESS
Industry : BPO