221B Baker ST - Inbound Lead Specialist (1-3 Yrs) Kolkata (Telesales/Inside Sales/BPO)

Job Title: Inbound Lead SpecialistCompany: 221B Baker StreetLocation: Calcutta/KolkataExperience: 1-3 yearsWork Schedule: 08:00 PM to 03:30 AM (Central Standard Time Zone)Position Overview:As an Inbound Lead Specialist, you will be crucial in driving low-touch, transactional. Sales deals and ensuring that prospects who haven t completed purchases via self-service are onboarded effectively. Your responsibilities will include outreach, lead qualification, sales calls, customer onboarding, and identifying upsell opportunities.Key Responsibilities :- Lead Reengagement : Identify leads who started, but did not complete a purchase and proactively approach them to convert those leads to paying customers- Sales Calls : Lead sales calls with prospects, conduct product demos, discuss pricing, address product-related inquiries, and effectively communicate the value proposition of our client s offerings- Customer Onboarding : Assist in the onboarding process for new customers, ensuring they have a smooth experience and are set up for success with our products- Upsell Opportunities : Identify opportunities for upselling premium features to existing customersDesired Skills and Qualification :- Proven experience in inbound lead specialist or a similar role, preferably with a focus on- B2B SaaS products or services are a must- Excellent communication and interpersonal skills- Self-motivated, proactive, and results-driven- Ability to work effectively in a dynamic, fast-paced start-up environment- Strong problem-solving skills and a customer-centric mindset- Bachelor s degree in BCA/B.Tech, or a related field is requiredWhy Join Us:- Opportunity to be a part of a new team and contribute to building the sales operation from the ground up- Competitive salary and commission structure- Ongoing training and development opportunities- Collaborative and innovative work environment- Chance to work with cutting-edge technology solutions and make a real impact on the Salesforce ecosystem- Opportunity to work with cutting-edge technology solutions and make a real impact in the Business Texting Solutions in North America for verticals like Mortgage, Credit Unions, Hospitals, and Healthcare as well as the US Sports industry like MLS and more (ref:updazz.com)

Payroll Type : Permanent