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Customer Support Tech

300000/- Per Annum
by PostJobFree.com
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Job Specifications
Salary 300000/- Per Annum
Employment Type Full time jobs
Job Description
Looking for Customer support Tech with Relevant 3-5 years of experience and willing to work for time shift (4pm -2am)
Responsibilities:
Provide on-demand technical support to U.S. customers across chat, email, or phone channels
Diagnose and fix technical issues related to ServiceNow workflows, forms, UI policies, and automation.
Address and resolve customer inquiries, incidents, and service requests using ServiceNow.
Guarantee on-time project delivery and ensure compliance with project deadlines
Participate in testing and ensuring the functionality of new ServiceNow features and updates.
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