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Client Relations Field Coordinator

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Client Onboarding and Relationship Building:
Initiating contact with new clients, understanding their needs, and establishing a strong rapport during the project 's initial stages.&
Site Visits and Project Monitoring:
Regularly visiting project sites to assess progress, identify potential issues, and ensure compliance with client specifications.&
Communication Management:
Maintaining open communication with clients through phone calls, emails, and in-person meetings to provide updates, address concerns, and manage expectations.&
Issue Resolution:
Proactively identifying and resolving client issues in the field, escalating concerns to relevant internal teams when necessary.&
Client Feedback Collection:
Gathering feedback from clients on project progress, service quality, and areas for improvement.&
Collaboration with Internal Teams:
Coordinating with project managers, technical teams, and other departments to ensure smooth project execution and client satisfaction.&
Reporting and Documentation:
Preparing and submitting detailed reports on client interactions, project status, and any identified issues.&
Client Retention and Growth:
Identifying opportunities to expand services and retain existing clients by proactively addressing their needs and exceeding expectations.&

Job Profile : Client Relations Field Coordinator
Industry : bsc-bca-bbm, recruitment
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Freshersworld (Registered since June-2017)
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