Apply now to begin your career in customer service

Apply now to begin your career in customer service Job Description Salary Range : based on skills, and interview performance Experience Requirement : 0 to 2 yrs Qualification: Any Basic Degree Location: Chennai Working Hours : General Shift | Monday to Saturday Responsibilities Respond to consumer questions by chat, email, and phone. Describe goods, services, and corporate policies in a timely and accurate manner. Effectively and efficiently handle consumer complaints and difficulties. Diagnose and resolve client concerns, such as billing, order fulfilment, and technical issues. Determine the underlying reasons of client issues and put fixes in place. Skills: Outstanding communication skills both in writing and speaking, with a polite and professional manner. active listening and understanding abilities. a strong focus on customer service and a sincere desire to assist and address client concerns. the capacity to evaluate client concerns, pinpoint underlying reasons, and offer workable solutions. strong problem-solving and analytical abilities. Warm Regards, HR - Preetha