Chat & Email Support Role - Walkin (2-6 Yrs) Hyderabad (After-Sales/Customer Service)

HCLTech is Hiring for Email & Chat Support!Interested candidates can walk in for an interview on:Dates: 23rd & 24th NovTiming: 10:00 AM - 5:00 PMWalk-In Address: Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081Work Location: HyderabadContact Persons: Shikha Tanwar: (7678561318) (Call/WhatsApp) / Ashish DurgapalPlease carry:1 Updated Resume1 ID Proof (Do not bring any laptops, pen drives, or electronic devices)Qualification & Work Experience:2-5 years of experience in Email/Chat SupportAny GraduatePerks & Benefits:Shift Timings: Rotational ShiftsWorking Days: 5 Days (Work from Office)Week Offs: Saturday & Sunday Fixed OffCab Facility: Both SidesEmployment Type: Full-TimeJob Description:- Troubleshoot and resolve Ad Serving issues via email -Escalate issues promptly and work efficiently - Investigate, follow-up, and escalate when necessaryMust Skill Requirements:- Basic understanding of HTML & CSS- Technical troubleshooting knowledge- Proficient in English (written and spoken)- Willingness to work in night shiftsNice to Have:Experience in Digital Marketing and Campaign Management is a plus- Know someone who would be a perfect fit? Share this post!Looking forward to seeing you there! (ref:updazz.com)

Payroll Type : Permanent