Bikefixup - Executive - Sales (1-2 Yrs) Faridabad/Haryana (Telesales/Inside Sales/BPO)

We are looking for a Sales Executive Profile: 4Sales Responsibilities:- Achieve monthly sales targets for memberships.- Conduct outbound and inbound calls to pitch plans and convert inquiries into sales.- Provide detailed product knowledge and promote BikeFixup s services effectively.- Maintain and update lead databases, ensuring timely follow-ups.- Prepare daily/weekly sales reports and analyze customer feedback.- Collaborate with the operations team for seamless service delivery.Customer Service & Support Responsibilities:- Handle customer inquiries and resolve issues promptly with a professional attitude.- Ensure customer satisfaction by providing clear, accurate, and empathetic communication.- Assist customers in booking services and guide them through the process.- Address complaints or concerns and escalate unresolved issues to the appropriate team.- Follow up with customers post-service to ensure a high level of satisfaction and identify areas for improvement.Qualifications & Skills:- Education: Minimum graduates preferred.- Experience: Minimum 1 year in sales or customer service roles with excellent communication skills.Skills:- Strong communication skills in Hindi & English.- Persuasive abilities and a target-driven mindset.- Empathy and problem-solving skills for customer support.- Basic computer knowledge for lead tracking and reporting.Benefits:- Fixed salary performance-based incentives.- Training and growth opportunities in a premium two-wheeler service brand.- Opportunity to build a rewarding career in a fast-growing industry. (ref:updazz.com)

Payroll Type : Permanent