Customer Service Agent (1-4 Yrs) Mumbai (After-Sales/Customer Service)

Greetings from Vibrantzz Management ServicesPosition: Customer Service RepresentativeLocation: Pan MumbaiWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team . As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries efficiently.Responsibilities:- Handle incoming customer inquiries via calls, email, and live chat in a professional and timely manner.- Assist customers with product information, order placement, and issue resolution.- Provide troubleshooting and technical support for products as needed.- Process orders, returns, and exchanges accurately.- Maintain a positive and empathetic attitude towards customers at all times.- Collaborate with other departments to ensure customer satisfaction and issue resolution.- Keep detailed records of customer interactions and transactions.Requirements:- Excellent communication skills, both verbal and written.- Strong problem-solving abilities and attention to detail.- Ability to work well in a fast-paced environment.- Previous experience in customer service or a related field preferred.- Proficiency in Microsoft Office Suite and customer service software.- High school diploma or equivalent required; college degree preferred.Benefits:- Competitive salary- Health insurance- Retirement savings plan- Paid time off- Professional development opportunitiesSalaries:Fresher 15 k To 20 k In Hand.Experience 25k To 40k In Hand .If you are passionate about providing exceptional customer service and thrive in a collaborative team environment, we encourage you to apply. Please submit your resume detailing your relevant experience .Name: HussainContact- 9137234426 orWhatsApp- 7045288819 (ref:updazz.com)

Payroll Type : Permanent