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Executive - Customer Service (1-4 Yrs) Noida/Delhi NCR/Gurgaon/Gurugram (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
1. Clearly and effectively address customer inquiries via phone, email, or chat.2. Identify issues and provide solutions, ensuring customer satisfaction.3. Gather customer feedback to identify areas for improvement and relay insights to management.4. Assist with upselling or cross-selling products/services based on customer needs.5. Guide customers on product usage and features to enhance their experience.6. Work with other departments to resolve complex issues and improve service delivery.7. Exhibit understanding and patience when dealing with frustrated customers. (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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