Global Social Media Manager

Department : Commercial, GBS
Are you passionate about driving change to serious chronic diseases? Do you thrive in a dynamic environment and enjoy tackling challenges? Are you looking for an opportunity to make a difference in an international setting? If so, we have the perfect position for you Join our Commercial GBS department as a Global Social Media Community Manager. Apply today for a life:changing career.
The Position
Community managers engage with users on social media platforms like Meta, LinkedIn, X, and more through comments and messages, providing assistance, and answering queries while ensuring Novo Nordisk 's community guidelines are followed and maintaining a respectful and safe environment.
The primary role of this position include:
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Actively interacting with users by responding to comments and messages, addressing queries, and providing necessary information.
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Identifying and reporting adverse events shared by users to relevant teams for further action.
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Monitoring and removing spam or inappropriate content to maintain a safe and respectful environment.
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Tracking and reporting key metrics such as the number of comments addressed, amount of spam cleared, adverse events reported, sentiment analysis of user interactions, and insights derived from community engagement.
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Collaborate with stakeholders for effective reporting and foster community engagement and management.
Qualification
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Master 's degree or above in relevant area.
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Has 6 years of relevant work experience.
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Proven hands:on work experience as a Social media strategist or Social media manager.
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Candidate must be an expert within their field and have their digital tool box in order in particular within Social Media and ideally Paid Media in general.
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Hands on experience and master user of Social Media Analytics.
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Great communicator who understands the importance and power of the written word when communicating with customers and stakeholders.
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Experience in conflict management.
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Strong understanding of other Paid media channels and web traffic drivers.
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Strong data understanding and interest.
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Strong stakeholder management skills.
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Ability to analyze data and provide evidence:based recommendations.
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Ability to identify target audience preferences and produce content to meet these preferences.
About the department
Are you passionate about driving change to serious chronic diseases? Do you thrive in a dynamic environment and enjoy tackling challenges? Are you looking for an opportunity to make a difference in an international setting? If so, we have the perfect position for you Join our Commercial GBS department as a Global Social Media Community Manager. Apply today for a life:changing career.
Working at Novo Nordisk
Novo Nordisk is a leading global healthcare company with a 100:year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we 're working toward something bigger than ourselves, and it 's a collective effort. Join us Together, we go further. Together, we 're life changing.
Contact
To submit your application, please upload your CV online (click on Apply and follow the instructions).
Deadline
31st January 2025
Discl
Job Type: Permanent