Executive - Customer Service (1-5 Yrs) Chennai (After-Sales/Customer Service)

Job descriptionKey Responsibilities:- Handle inbound and outbound voice interactions with customers in a professional and empathetic manner.- Build rapport with customers and effectively address their queries, concerns, or requests.- Provide excellent customer service while meeting defined performance metrics.- Utilize strong convincing skills to resolve customer issues or drive outcomes aligned with business goals.- Maintain accurate documentation of interactions in the CRM system.Qualifications:Experience: 0-1 in voice-based roles (customer service, telecalling, or similar).Languages: Kannada. Additional fluency in Hindi or English is a plus.- Strong verbal communication and interpersonal skills.- Ability to thrive in a fast-paced environment and handle multiple tasks.- Basic proficiency in computer applications and CRM tools.Why Join Us?- Opportunity to work with a dynamic and diverse team.- Competitive salary and incentives based on your performance.- Professional development and growth opportunities.- Friendly work culture with supportive leadership.-Free lunch provided dailyShift timings- 9:30AM to 6:30PM (ref:updazz.com)

Payroll Type : Permanent