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Customer Support Executive

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Job Description:
We are seeking a dedicated and motivated Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues, and ensuring a positive experience.
Key Responsibilities:
Handle customer inquiries via phone, email, or chat in a professional manner.
Resolve customer issues efficiently and effectively.
Maintain a high level of customer satisfaction by ensuring prompt follow-up and feedback.
Record customer interactions and maintain accurate records in the database.
Collaborate with team members to improve service processes and enhance customer experience.

Qualifications:
HSC pass or equivalent.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment and manage multiple tasks.
Prior experience in customer service is a plus, but not mandatory.

What We Offer:
Competitive salary and benefits package.
Opportunities for career growth and development.
A supportive and dynamic work environment.


Job Profile : Customer Support Executive
Industry : tech-support
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About Employer
Freshersworld (Registered since June-2017)
Recruit Kart Private Limited
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