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Assistant Manager - Customer Service - Bank (0-1 Yrs) Mumbai/Thane (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
- Understand customer requirements & train the customers on usage of Cash Management Platform/Product & Digital Banking Products- Interaction with New/existing customers (either in person / Online meeting) to understand their requirement related to system integration, products & processes- Support Bank customers for modification/service related queries- Demonstration of CMS system to existing as well as new clients- Understand specific MIS requirement of the customers and arrange to deliver reports accordingly- Ensuring all customer requests/queries are attended and resolved within the TAT- Coordination with internal stakeholders like CMS Set up team, CMS Ops, Implementation (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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