Manager - Sales - Direct Admission/Counselling (5-10 Yrs) Noida (B2C/Retail/Channel Sales)

Position: Manager - Direct Admission (Counselling)Overview:- At upGrad Abroad, we re on a mission to redefine the landscape of international education.- We are currently seeking an experienced and dynamic Manager for Direct Admission Counselling to join our team.
-This role is pivotal in guiding and developing a large team of counsellors, ensuring they provide top-notch advice and support to students aspiring to study abroad.Key Responsibilities:Team Leadership and Development:- Lead a team of 25-30 study abroad counsellors, fostering a collaborative and high-performing environment.- Monitor team performance, set clear goals, and provide regular feedback and coaching.- Develop and implement training programs to enhance the counselling team s skills and knowledge.Counselling and Advising:- Offer expert knowledge on higher education opportunities in key destinations like the UK, USA, Australia, and Canada.- Understand and address the diverse needs of students, providing tailored advice on courses, universities, and career paths.Strategy and Operations:- Design and implement effective counselling strategies to maximize student satisfaction and success.- Ensure smooth day-to-day operations of the counselling department, including resource allocation and workflow management.Stakeholder Engagement:- Collaborate with other departments to align counselling services with the broader objectives of upGrad Abroad.- Represent the counselling team in organizational meetings, providing insights and updates.Required Qualifications and Skills:- Minimum 3 years of professional experience in study abroad counselling.- At least 2 years of experience in managing a team of counsellors.- Bachelor s degree in Education, Counselling, or a related field; Master s degree preferred.- In-depth knowledge of international education systems, particularly in the UK, USA, Australia, and Canada.- Excellent communication skills, both verbal and written.- Proven leadership and team management capabilities. (ref:updazz.com)

Payroll Type : Permanent