Lets Talk Business - Customer Support Role (0-1 Yrs) Ahmedabad,Gujarat (After-Sales/Customer Service)

Job Summary:The Support Executive will be responsible for addressing customer inquiries, resolving issues, and providing administrative support. The role involves managing a high volume of customer interactions, delivering solutions in a timely manner, and ensuring customer satisfaction.Role& Responsibility:- Understand customer issues, provide relevant information, and offer solutions.- Handle product or service inquiries, complaints, and troubleshooting requests.- Ensure a high level of customer satisfaction through prompt, professional communication- Follow up with customers to ensure that issues are fully resolved.- Maintain and update internal knowledge bases and FAQs for recurring issues- Generate regular reports on customer queries, issues, and resolutions.- Assist in creating customer feedback reports to improve service quality (ref:updazz.com)

Payroll Type : Permanent