Required Sales Assistant - Noida

We are currently looking for a proactive and energetic Sales Assistant to join our team and help drive our success. Role and Responsibilities:

• Inbound & Outbound Calls: Handle both inbound and outbound calls to customers, addressing their queries and providing information about our products, offers, and services.
• Customer Support: Follow communication scripts while addressing different customer inquiries. Identify their needs, clarify details, research issues, and provide appropriate solutions or alternatives.
• Upselling Opportunities: Recognize potential upselling opportunities and proactively offer additional products or services to customers when appropriate.
• Relationship Building: Develop and nurture sustainable relationships with customers by going the extra mile to engage and provide superior service.
• Database Management: Maintain accurate records of all customer interactions in our CRM database in a clear and organized manner.
• Continual Learning: Participate in educational seminars and training sessions to improve knowledge and enhance performance.
• Meeting Targets: Strive to meet both personal and team qualitative and quantitative targets, ensuring top-notch customer satisfaction.

Required Skills & Experience:

• Strong Communication Skills: Clear and effective communication skills, both verbal and written, to engage with customers over the phone.
• Problem-Solving Abilities: Ability to quickly assess situations, resolve issues, and offer viable solutions during customer calls.
• High Energy & Enthusiasm: A positive and energetic attitude with a drive to provide excellent customer service.
• Sales & Marketing Experience: Prior marketing experience or exposure to sales is preferred.
• Zoho CRM Experience: Familiarity with using Zoho CRM to log customer interactions and manage client data.
• Healthcare Industry Experience (Preferred): Experience within the healthcare sector is a plus but not mandatory.
• Experience Level: 0-2 years of relevant experience.

Why Nuform Social?

• Work in a collaborative and supportive environment where growth and learning are encouraged.
• Opportunity to make a real impact within the healthcare marketing space.
• On-site role offering direct engagement with the team and customers.

How to Apply:
If you 're a motivated individual with a passion for customer service and sales, we want to hear from you! Submit your resume and a brief cover letter explaining why you 're the perfect fit for the Sales Assistant role at Nuform Social. Nuform Social is an Equal Opportunity Employer.
Job Profile : Sales Assistant
Industry : bsc-bca-bbm, sales-and-marketing