Required Telemarketer - Delhi

Job brief.

& We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.
A successful telemarketer must be friendly and persuasive. You must be able to understand the customer s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company s clientele.
Responsibilities
& Cold call people using a given phone directory to sell products or solicit donations&

Answer incoming calls from prospective customers&

Use scripts to provide information about product s features, prices etc. and present their benefits&

Ask pertinent questions to understand the customer s requirements&

Persuade the customer to buy by demonstrating how merchandise or services meet their needs&

Record the customer s personal information accurately in a computer system&

Deal with complaints or doubts to safeguard the company s reputation&

Go the extra mile to meet sales quota and facilitate future sales&

Keep records of calls and sales and record useful information Requirements&

Proven experience as telemarketer or similar sales/customer service role&

Proven track record of successfully meeting sales quotas preferably over the phone&

Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems&

Excellent communication and presentation skills&

Proficient in English&

Skilled in negotiation and dealing with complaints&

Persistent and results-oriented&

Patient and able to handle customer rejection&

High school diploma; BSc/Ba is a plus