Team Lead - Telesales - Broadband/Lease Line (3-9 Yrs) Hyderabad (Telesales/Inside Sales/BPO)

Join Us as a Team Lead - TelesalesAbout Our Client : Our client is a market leader in India s fast-growing Internet Service Provider (ISP) sector, renowned for delivering high-speed broadband solutions. They are expanding their customer base and looking for talented individuals to drive their growth journey.Position: Team Lead - Telesales Experience: 3 years in telesales or a related field, with team management experienceQualification: GraduateSalary: Competitive, as per industry standardsLocation: HyderabadIndustry: Telecom, ISP, FMCG, Retail, PharmaWorking Days: Monday to Saturday (1st, 3rd, and 5th Saturdays are working)Key Responsibilities:1. Team Management:- Lead and manage a team of 15-20 Telesales Executives (TSEs) to achieve team productivity targets.- Ensure adherence to daily processes and governance for meeting performance goals.2. Training & Development:- Train TSEs on effective sales pitches, objection handling, and strategies to counter competition.- Continuously upskill the team to deliver high-quality sales while understanding customer needs.3. Inter-Department Coordination:- Collaborate with internal teams to ensure timely service delivery and address operational challenges effectively.4. Quality Sales:- Drive quality sales by helping the team assess customer requirements and offer tailored solutions.- Maintain a strong focus on revenue growth while upholding high service standards.5. Target Achievement:- Set and achieve daily targets for sales attempts, customer connections, and inbound lead conversions.- Ensure prompt follow-ups with adherence to GART (Guaranteed Response Time) by calling customers within 10 minutes.6. Dialler Management:- Oversee and optimize dialler operations to enhance productivity and efficiency.7. Motivation & Engagement:- Regularly engage with the team to keep them motivated and focused on meeting targets.- Foster a positive work culture and implement strategies to boost team morale.8. Additional Responsibilities:- Monitor and review team performance through daily and weekly reports, adjusting strategies as needed to achieve targets.- Drive team participation in Below-the-Line (BTL) marketing activities, including lead generation events and targeted campaigns.What We re Looking For:- Proven experience in managing a telesales team with a strong track record of achieving targets.- Excellent training and coaching skills to develop a high-performing sales team.- Strong communication and interpersonal skills to collaborate across departments.- Ability to analyze performance data and optimize strategies for better results.- High energy, detail-oriented, and passionate about driving sales and team success.Why Join Us?- Lead a dynamic and talented telesales team in a rapidly growing industry.- Competitive compensation and opportunities for career growth.- Be part of a company making an impact in the telecom and broadband sector.- Ready to inspire and lead a high-performing telesales team?Apply now and be a part of our success story! (ref:updazz.com)

Payroll Type : Permanent