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Executive - Customer Support (0-1 Yrs) Pune (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
Role - Customer Support Executive UK Voice - Inbound Sales, Retention, CollectionsCompany Name: Tech Mahindra Location: Work From Home (WFH) Note: First 3 months of training will be conducted at the Pune office (WFO - Training)Roles & Responsibilities:- Inbound Sales: Handle inbound calls, promote products, and convert inquiries into sales.- Retention: Manage customer accounts, resolve issues, and retain customers.- Collections: Communicate with customers to collect payments and address concerns.Eligibility Criteria:- Qualification: Graduate or Undergraduate.- Experience: Minimum 6 months of international experience in a BPO.- Communication: Excellent verbal and written communication skills in English.- Availability: Immediate joining.Key Details:- Shifts: UK Rotational Shifts.- Off Days: Two consecutive weekly offs.- Salary: Up to 4.50 LPA (30,000 in-hand per month).- Transport: Transport facility available.Training:- The first 3 months of training will be office-based. Post-training, employees will transition to working from home (WFH).Interview Process:1. HR Round (Virtual)2. VNA Round (Virtual)3. Operations Round (Virtual) (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
GROWINITY SOLUTIONS LLP
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