Training Manager - Retail (5-8 Yrs) Delhi NCR/Bangalore (Sales Management)

Areas of Responsibility:- Content design for product, process & soft skill training programs - Timely updates of the content- Video creating & editing for training programs- Client management & must apply different training methods on floor training.- Evaluating Training Effectiveness: Continuously evaluating the effectiveness of training programs through assessments, surveys, and feedback from clients, trainees and their supervisors. Must show the ROI impact post trainings- Daily/Weekly 10 bottom stores visits at base location - Every month, visit the outstation for refresher training on bottom stores with the client trainer.
-Programs with New Clients - Quarterly Training & Assessment for Internal Sales Success team - New Staff Induction training programs - Timely submitting training reports & training calendar- Staying Current with Industry Trends: Keeping up-to-date with the latest trends, strategies, and technologies in the retail industry to incorporate them into training programs and provide relevant and effective training.Qualification & Experience Required:- 5-8 years in Training function- Full time MBA in any stream, Bachelor s Degree- Extensive experience in Training function in the retail/telecom/insurance sector will be an added advantage.- Availability to travel and visit our retail stores, as needed.- TNI Analysis - Determine training needs both for individuals & teams- Training and facilitation skills: A Retail Trainer should possess excellent communication skills and the ability to deliver training sessions, workshops, and presentations effectively.- Knowledge of training methodologies: Familiarity with various training methods and techniques, such as e-learning, on-the-job training, and classroom training, is important for developing and delivering effective training programs.- Product and service knowledge: Deep understanding of the company s products and services is crucial for a trainer to effectively train staff on product knowledge, features, and benefits.- Coaching and mentoring skills: Strong coaching and mentoring skills are necessary to provide ongoing guidance and support to our & as well as client sales staff, helping them improve their performance - Organization and planning: The ability to plan and organize training activities, create training schedules, and manage resources efficiently is important for a Retail Trainer to ensure smooth training operations.- Analytical and problem-solving skills: Trainer should have the ability to analyze training needs, identify performance gaps, and develop solutions to address them effectively.- Adaptability and flexibility: Trainer should be adaptable to different learning styles, be open to change, and adjust training approaches based on the needs and preferences of trainees.- Professionalism and leadership: Trainer should exhibit professionalism, demonstrate leadership qualities, and serve as a role model for our team & client staffSkills Required:- Good in training delivery & public speaking skills - Highly analytical and Presentation Skills - Understand barrier in selling.
-Understand psychology of customer- Experience of working with push strategy- Must be comfortable speaking Kannada, Hindi & English languages- Strong influencing abilities & must be comfortable by multi-tasking.- Strength of character to raise and communicate issues or recommendations- An appetite for growth and personal development.- Ability to translate strategies into execution plans and take them to completion - Excellent verbal and written communication with interpersonal skills (ref:updazz.com)

Payroll Type : Permanent