Li-Ning Studio - Executive - Customer Relationship Management (1-3 Yrs) Bangalore (After-Sales/Customer Service)

- As a Customer Support Associate at Li-Ning Studio, the candidate must manage diverse communication platforms (calls, chats, emails, WhatsApp) and possess basic computer skills.- They will receive training on product knowledge and software utilization (Hubspot, Bigcommerce, Uniware, Clickpost, Exotel, etc).
-Presently, candidates will oversee India region, with potential expansion.- Typical customer inquiries cover product details, status, policies, and related matters.- Preferential consideration will be given to candidates with prior teamwork experience and familiarity with customer experience metrics like NPS and CSAT scores. (ref:updazz.com)

Payroll Type : Permanent