Senior Manager - Sales - ECommerce (5-8 Yrs) Bangalore/Mumbai (B2B/Corporate Sales)

Position Overview:- The Senior Sales Manager will be responsible for leading the sales team, managing key accounts, and developing strategies to expand our market presence.- This role involves a mix of strategic planning, team leadership, and direct sales activities.- You will work closely with senior leadership to define sales objectives and ensure their execution to meet and exceed targets.Key Responsibilities:Sales Strategy & Leadership:- Develop and implement a comprehensive sales strategy to achieve company goals and growth targets.- Lead, manage, and motivate the sales team to consistently meet and exceed sales objectives.- Monitor sales performance, analyze market trends, and adjust strategies accordingly.- Collaborate with the marketing team to develop targeted campaigns and identify new market opportunities.- Identify and prioritize new business opportunities, both in existing markets and in untapped regions.Account Management & Customer Relationship:- Build and maintain strong, long-term relationships with key clients and stakeholders.- Ensure high levels of customer satisfaction and retention by providing exceptional service and addressing client concerns.- Serve as the main point of contact for key accounts, handling negotiations, renewals, and up-selling opportunities.- Track client feedback and use insights to enhance products, services, and customer experience.Team Development & Performance Management:- Recruit, onboard, and train new sales team members.- Provide coaching and support to sales representatives to improve individual performance.- Conduct performance evaluations and help team members set career development goals.- Foster a high-performance, results-oriented team culture focused on collaboration, achievement, and continuous improvement.Sales Reporting & Forecasting:- Prepare and present regular sales reports, forecasts, and market insights to senior management.- Analyze sales data to identify trends, challenges, and opportunities for growth.- Utilize CRM software to manage leads, track sales activities, and ensure data accuracy.- Monitor sales KPIs, and implement corrective actions when targets are not being met.Business Development & Networking:- Attend industry events, conferences, and trade shows to network and generate new business leads.- Develop partnerships with other businesses and organizations to expand market reach.- Stay updated on industry developments and competitors to ensure the company remains competitive in the market.Key Skills & Qualifications:Experience:- Minimum of 5-8 years of experience in sales management- Proven track record of achieving and exceeding sales targets in a leadership role.- Experience in managing a sales team and driving performance.- Strong knowledge of CRM tools and sales management software.- Familiarity with sales forecasting, budgeting, and reporting metrics.Technical Skills:- Strong knowledge of sales and marketing principles, strategies, and techniques.- Advanced proficiency in MS Office Suite (Excel, Word, PowerPoint).- Knowledge of digital sales tools (e.g., CRM platforms, marketing automation).- Excellent presentation, negotiation, and closing skills.Soft Skills:- Strong leadership and people management abilities.- Exceptional communication and interpersonal skills, with the ability to interact effectively with clients and team members.- High degree of self-motivation, with the ability to work independently and as part of a team. (ref:updazz.com)

Payroll Type : Permanent