Executive - Inside Sales (2-3 Yrs) Kolkata/West Bengal (Telesales/Inside Sales/BPO)

Business Development and Sales:- Lead Generations & Qualifications- Upselling to Current Customers- Sales Pipeline ManagementCustomer Relationship Management :- Develop and maintain strong relationships with new and existing customers.- Conduct regular follow-ups to ensure customer satisfaction and address any concerns.- Handle customer complaints and provide appropriate solutions promptly.- Maintain strong, long-lasting customer relationships through exceptional service.- Achieve and exceed sales targets Procurement:- Manage import purchase requirements,- Oversee domestic purchase processes to ensure timely availability of materials.Sales Operations Management :- Order Management, processing of Orders to Sales Order, Invoice creations. Logistics Management: Collaborate with the logistics team to optimize delivery schedules.- Maintain accurate records of sales activities, customer interactions, and transactions.- Monitor and analyse sales data to identify trends and opportunities for improvement.- Prepare sales reports and forecasts for management review.- Coordinate sales meetings, events, and training session (ref:updazz.com)

Payroll Type : Permanent