Back Office Operation Executive

Negotiable

by Freshersworld
Be the first to contact

Visit Site

Job Specifications

Employment Type Full time jobs

Job Description

Key Responsibilities:

Order Management:& Efficiently process orders through the VPLAK Admin portal, managing pickups and deliveries while adhering to GST laws. Ensure timely dispatch, monitor shipments, and resolve any delays promptly.
Vendor Management:& Research, verify, and negotiate with vendors to maintain productive relationships that align with company protocols.
Logistics Coordination:& Collaborate with logistics partners to ensure on-time deliveries. Manage COD remittances, weight disputes, and billing issues while following courier guidelines.
Customer Communication:& Handle customer inquiries through calls, emails, and WhatsApp. Maintain high response rates and ensure timely communication as per service level agreements (SLAs).
Strategic Operations Development:& Communicate with upper management to establish strategic operational goals and develop long-range plans to achieve them.
Budget Management:& Create and manage the organization s fiscal operating and capital budget while monitoring expenses.
Performance Monitoring:& Oversee operational performance of both internal and external service providers, ensuring optimal facility conditions and occupant satisfaction.

Requirements:

Proven experience in vendor management with strong selling, negotiation, and convincing skills.
Excellent communication skills for effective customer interaction.
Strong leadership abilities with experience in team handling.
Detail-oriented approach to order management with a commitment to error-free output.
Ability to build relationships with courier services and manage multiple tasks efficiently.
Quick decision-making skills based on operational requirements.

Why Join Us?

Competitive Salary:& Earn between 16,000 - 18,000 per month based on your experience.
Performance Bonuses:& Enjoy additional incentives including quarterly and yearly bonuses for outstanding performance.
Dynamic Work Environment:& Be part of a collaborative team that values innovation and efficiency.
Career Growth Opportunities:& We are committed to your professional development and offer pathways for advancement within the organization.

Job Profile : Back Office Operation Executive
Industry : MBA, Diploma, bsc-bca-bbm, Walkin, computer-operator

Share with friends

About Employer