Required Operation Intern, Gurgaon

Key Responsibilities:
Order Management: Efficiently process orders through the VPLAK Admin portal, managing pickups and deliveries while adhering to GST laws. Ensure timely dispatch, monitor shipments, and resolve any delays promptly.
Vendor Management: Research, verify, and negotiate with vendors to maintain productive relationships that align with company protocols.
Logistics Coordination: Collaborate with logistics partners to ensure on-time deliveries. Manage COD remittances, weight disputes, and billing issues while following courier guidelines.
Customer Communication: Handle customer inquiries through calls, emails, and WhatsApp. Maintain high response rates and ensure timely communication as per service level agreements (SLAs).
Strategic Operations Development: Communicate with upper management to establish strategic operational goals and develop long-range plans to achieve them.
Budget Management: Create and manage the organization s fiscal operating and capital budget while monitoring expenses.
Performance Monitoring: Oversee operational performance of both internal and external service providers, ensuring optimal facility conditions and occupant satisfaction.
Requirements:
1. Proven experience in vendor management with strong selling, negotiation, and convincing skills.
2. Excellent communication skills for effective customer interaction.
3. Strong leadership abilities with experience in team handling.
4. Detail-oriented approach to order management with a commitment to error-free output.
5. Ability to build relationships with courier services and manage multiple tasks efficiently.
6. Quick decision-making skills based on operational requirements.
Why Join Us?
Competitive Salary: Earn between 8,000 - 10,000 per month based on your performance in interview.
Performance Bonuses: Enjoy additional incentives including quarterly and yearly bonuses for outstanding performance.
Dynamic Work Environment: Be part of a collaborative team that values innovation and efficiency.
Career Growth Opportunities: We are committed to your professional development and offer pathways for advancement within the organization.