Assistant Store Manager

Role : Assistant Store Manager
PURPOSE and IMPACT ON ORGANIZATION:
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Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all
available store resources to meet or exceed them
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Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive
commercial success
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Be a role model for customer service and meeting or exceeding customers ' expectations
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Share your customer service experience and train selected team members to fine tune their service skills
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Be a resource for Retail Professionals in dealing with complex customer service situations
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Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
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Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
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Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned
Categories (if applicable)
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Adhere to all established policies and procedures
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Execute and maintain established Visual Merchandising and In:Store Communication standards
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Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store 's entire
product offer is represented on the sales floor
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Complete cash register transactions quickly and accurately
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Minimize loss in both, the stockroom and the sales floor
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Perform all store operations in a safe, effective and efficient manner
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Collaborate productively and respectfully with team members
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Make yourself available to support other team members when needed
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Complete all applicable training programs and effectively apply the learning on the job
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Seek coaching and learning opportunities to continually improve your performance
KEY RELATIONSHIPS:
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Customers
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Peers and Supervisor
SKILLS:
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Advanced Retail Professional Competencies
(additions based on market needs)
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
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High school education is a must
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Minimum 6 months ' work experience in a sports/fashion customer:focused and commercial:focused retail environment with
advanced selling experience and solid product, retail and industry understanding
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Basic numeracy and literacy and advanced verbal communication skills

Job Type: Permanent