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Voice Process - Customer Support

Negotiable
by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Job Opportunity: Sunshine Voice (Citi) CNX& & WFO###&
Job Details:& & - Role: Voice Process - Customer Support.& &
- Shifts: Rotational shifts with week-offs.& &
- Working Days: 5 days working per week.& &
A great opportunity to work in an international voice process with CNX! Apply now! Both freshers and experienced can apply.

Responsibilities:
Handle inbound and outbound calls efficiently for customers.
Resolve customer queries and issues promptly and effectively.
Provide detailed product and service information to customers.
Maintain a positive and professional attitude towards customers at all times.
Document all call information according to standard operating procedures.
Escalate unresolved queries to higher levels of support for further assistance.
Achieve individual and team performance goals.


Job Profile : Voice Process - Customer Support
Industry : tech-support
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Freshersworld (Registered since June-2017)
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